Frequently Asked Questions

Product Information

What is your candle wax made from?

Are your products hand made?

What is your candle size?

How long do your candles burn for?

Are your mugs dishwasher safe?

Order Information

Do you accept large, bespoke or custom orders?

Do you do custom designs?

I want a candle design but in a different scent - is that possible?

Do you accept design ideas for your candles?

Do you supply shops and retailers?

Delivery, Returns & Refunds

Do you ship worldwide?

How long does it take for my loot to arrive after shipping?

Do you do returns or refunds?

Terms & Conditions, Policies & Guides